Privacy Policy

  1. Introduction

GeniuS FM LTD is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  1. Information We Collect We may collect and process the following data about you:
  • Personal Identification Information: Name, email address, phone number, job title, and company details.
  • Financial Information: Payment details and billing addresses when processing transactions.
  • Technical Data: IP addresses, browser type, and information about your visit to our website.
  • CCTV and Access Control Data: If you visit our premises, your image may be captured by our CCTV cameras for security purposes.
  • Employee and Contractor Data: If you work with us, we will process relevant employment-related data.
  1. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our facilities management services.
  • To process transactions and manage contracts.
  • To comply with legal obligations and ensure security.
  • To communicate with you regarding our services, promotions, and updates.
  • To improve our website and services through analytics.
  1. Legal Basis for Processing

We process personal data based on:

  • Contractual Necessity: When processing is necessary to fulfil our contractual obligations.
  • Legal Obligation: When required by law to process certain information.
  • Legitimate Interest: For operational and security purposes, provided these interests do not override your rights.
  • Consent: When you have provided explicit consent for marketing communications or other processing activities.
  1. Data Sharing and Disclosure We may share your data with:
  • Third-party service providers assisting in delivering our services (e.g., IT support, payment processors).
  • Regulatory bodies and law enforcement agencies when required by law.
  • Business partners and affiliates when necessary to fulfil our contractual obligations.
  1. Data Security We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, or loss.
  2. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
  3. Your Rights Under the UK GDPR, you have the following rights:
  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data where applicable.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us using the details below.

  1. Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

GeniuS FM LTD

71-75 Shelton Street 

Covent Garden 

London 

United Kingdom 

WC2H 9JQ

 

  1. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date